Roof Repairs & Proactive Roof Maintenance


  • There is no such thing as a maintenance-free roof (regardless of the length of your warranty).
  • No other single building component is more critical to the smooth operation of your business.
  • Potential losses resulting from a failed roof system are staggering.
  • RoofConnect promises comprehensive and lasting solutions to your roofing needs.
  • We have the resources, experience, and local nationwide offices to get the job done right.

Our preventive maintenance program will extend and maximize the life of your roof, save money on overall roof maintenance, while adhering to manufacturer warranty requirements.

One phone call offers a seamless client experience to solve your roofing needs. With one phone call, RoofConnect customer service establishes:

  • Work order entry and dispatch
  • ETA response to customer provided by RoofConnect Customer Service Team
  • Work is performed on site per customer requirement(s)
  • Work Summary Report/Follow up with customer
  • Invoice from RoofConnect to customer
  • All work order history is housed in a database for customer visibility

To ensure the longest possible roof performance, a building owner should check the following maintenance items regularly:

  • Drainage – Drain areas should be kept clean to prevent clogging that will result in areas of ponding water on the roof.
  • Petroleum Products – These products (greases, solvents, oils, and liquids containing petroleum products) can contribute to membrane degradation. “Catch pans” should be installed in areas where these products are vented onto the roof surface.
  • HVAC – This rooftop equipment must be serviced regularly.
  • Walkways should be used when moving back and forth from these units. Exercise caution with tools and equipment to prevent punctures in the roof surface.
  • Roof Alterations – Any modifications to the roofing system, such as the addition or removal of units, building expansion, etc., should be promptly reported to the roofing product manufacturer to ensure that repairs are completed utilizing compatible materials.
  • Skylights and Miscellaneous Rooftop Equipment – When changes are made or maintenance is performed (replacing skylight lenses, servicing exhaust fans, etc.), an approved roofing contractor should be contacted to ensure detail compliance with flashings, etc. Metal shavings, screws, nails, etc., can and do cause damage to roofing systems, resulting in leaks.

The NRCA suggests the best way for a building owner to ensure satisfactory post-installation roof system performance is to have a formal, long-term maintenance plan. Maintenance programs typically offer the following advantages:

  • A maintenance program is proactive (rather than reactive). It can help to identify problems at their early stages, while they can be corrected and before they become catastrophes.
  • Regular maintenance can reveal and address sources and causes of leaks before they occur. Too many owners have their roof systems examined only after a leak occurs.
  • A maintenance program allows for a planned, organized approach to management of a roof asset and allows for responsible, timely preparation of long-term capital expenditures.
  • Response time to address leakage problems is greatly improved. Warranty repairs, on the other hand, can take time to be processed, while the problem remains unresolved.

 “Paybacks of preventive maintenance: Investing in preventative roof system maintenance is worth the cost”  published in the NRCA publication Professional Roofing Magazine, November 2011